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1,000 Things Before Kindergarten - FAQs

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1. Why should my child participate in this challenge?

For multiple reasons!   Science has proven, children who read (or are read to) at least one book a day have a better opportunity to develop empathy, gain a deeper understanding of the world, and build strong relationships between child and caregiver.  Reading also helps improve literacy skills, expands a child's vocabulary, helps them concentrate, and promotes higher levels of creativity and imagination. Equally important, children need to develop and grow their minds for social, emotional, and cognitive skill building.  With a dual focus on early literacy and the 5 Basics, 1KTB4K give you the opportunity to help your little one prepare for school and life, as well as earn points toward getting free books!  

Read more about the 5 Basics

2. Can a participant read the same book every day?

Absolutely!  Repetition teaches cause and effect, building anticipation and establishing connections in your child’s brain. When your little one asks for the same book again and again or engages in the same play, remind yourself that this is perfectly normal. 

3. Can participants do the same activities every day?

Please do!  Not only does repetition help your child's developmental, it also creates bonding opportunities.  These conversation, cuddles, and times of play are the things that will not only help your child, you are creating lasting memories, over and over.  Just remember, when your little one asks for the same book again and again or engages in the same play, it is perfectly normal. 

4. Why things and not just books?

Children need to develop and grow their minds for social, emotional, and cognitive skill building.  How do we do this?  Putting intention behind everyday things. Many of the things that embody the 5 Basic Principles caregivers do already, but not as intentionally as they might if they understood the potential impacts. Enter community partners, like daycares, community centers, and libraries! The purpose of The Basics initiative is to help community stakeholders and families with infants and toddlers tap into the power they have to shape children’s futures.  The intention is families should have the information and support needed to make the most of the knowledge that contemporary science has made available. 

Tips on the 5 Basics

5. How do I join this amazing challenge?

Very simple. Go to http://botetourtva.beanstack.org/ and register.  You can also download the Beanstack App. Once you create an account you can add a reader, join the 1KTB4K Challenge, start reading and completing activities!

6. Do I have to register all my students, if I want to participate with my class?

Fear not!  There is a simple Class or Group registration option!  After you click on this option, you will be able to set up your account to log books for everyone in your class at once!  Set up your classroom or group, then set up your information as the Account Creator.  Click "Register Group" and your are good to go!

If you run into problems, give us a call and we'll help!  Click here to get in touch. 

7. Are there prizes?

Yes!  For every 100 points earned, your little one will get a free book to add to their library! Plus, the knowledge that you helped nourish a child's development so that they can become the best child they can be. 

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Baseball & Softball - FAQs

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1. This is my first time registering through the new CivicRec platform- where can I find step-by-step instructions?

New to CivicRec? Click here for full step-by-step instructions on how to register, receive text/email alerts & more!

2. How do I apply for financial assistance?

Click here to apply for financial assistance.

3. Where are games played?

Games will be played at all elementary schools in Botetourt .

4. Where are practices held?

Practice location options will be provided by Botetourt Parks & Recreation. Coaches will have the opportunity to choose their practice location among the options provided.  

5. What days are games?

Games will be weeknights and weekends .

6. How are teams formed and how is the league facilitated?

Teams are separated by booster club/elementary school. 

7. How do I become a coach?

Please click here to register to become a coach.

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Basketball- FAQs

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1. This is my first time registering through the new CivicRec platform- where can I find step-by-step instructions?

New to CivicRec? Click here for full step-by-step instructions on how to register, receive text/email alerts & more!

2. How are teams formed and how is the league facilitated?

Teams are formed by age division and booster club/elementary school district.  

3. What are the age divisions?

Instructional Coed- 6U (5 and 6-years of age) 

Mini Coed- 8U (7- and 8-years of age) 

Pee Wee Boys/ Pee Wee Girls- 10U (9- and 10-years of age) 

 Little Boys/Little Girls- 12U (11- and 12-years of age) 

Junior Boys- 14U (13- and 14-years of age)  

Senior Boys- 18U (15–18-years of age, 18-year olds must be enrolled into school) 

4. How long are practices held?

Practices will be 60 minutes per session. 

5. How many practices are there per week?

There will be a maximum of three activities per week. Each team will be scheduled for two practices per week prior to the start of season. Teams will be provided one practice per week when games begin. This is subject to change based on the number of teams and available gym space. 

6. How will practices be facilitated this year?

Depending on the number of teams and gym availability, many teams will have to share a court and practice using half the court. Our goal once games begin is to allow every team one practice and allow for more teams to practice using a full court. This is subject to change based on the number of teams and gym availability. 

7. Where will practices be held?

Colonial Elementary, Cloverdale Elementary, Buchanan Elementary, Breckenridge Elementary, Greenfield and Troutville Elementary. 

8. Will teams be allowed to scrimmage during practices since there are two teams per court?

The Parks & Recreation department will work to schedule teams from the same age groups to share a court. If coaches agree to scrimmage, scrimmages will be allowed during practice. 

9. Will parents and spectators be allowed in facilities during practices and games?

Yes, parents and spectators will be permitted in facilities during practices and games. 

10. Where will games be played?

Games will take place at Breckenridge Elementary, Central Academy Middle School, Colonial Elementary School, Greenfield Elementary School, and Read Mountain Middle School. 

11. Can parents leave the premises during practice?

Yes, we ask that if you choose to leave the premises that you return before the end of your child(s) scheduled practice. Parents who are late picking up participants will be subject to disciplinary actions.  

12. Will teams get to choose uniform colors this year?

Due to worldwide manufacturing delays, uniforms have to purchased at the end of early registration to ensure they will arrive in time for games. Each player will receive a reversible jersey and solid color shorts. 

13. What days will games be played this year?

Games will be played on Mondays, Wednesday, Thursdays, and Saturdays. These days are subject to change.

14. Will we be allowed to have food and/or drinks in facilities?

Food and/or drinks will not be allowed in facilities. Participants will be allowed to have a water bottle on the bench during games and at practices.  

15. How do I become a coach?

Please click here to register to become a coach. 

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Beanstack Online Reading Challenge

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1. How do I join this month's challenge?

Click here to find out more about this month's reading challenge.

2. Why should I participate?

Beanstack challenges are designed to engage the entire family.  Whether you are tracking your reading or participating in activities, our challenges will have you exploring the world around you.  

Every challenge has new and unique digital badges you can earn.  Some challenges also allow you to win incentives for yourself and family.  Other challenges have you working on a community goal with chances to win book collections, autographed books and author visits for Botetourt County Libraries. 

Whatever the challenge, we hope to inspire the Botetourt community to be a community of readers.

3. Who can participate?

Anyone who wants to, ages 0-150!  

4. Do I need a library card to participate?

No! You do not need a library card to sign up for any of our Beanstack challenges or to attend any library programs. However, you need a library card to borrow materials from the library or from the Digital Media Catalog.

5. What if I want to use the online tracker?

The online tracker is the preferred way to participate in our Beanstack challenges.  If you don’t have a computer or internet access at home, feel free to visit any Botetourt County Libraries branch and use our computers for free.  Simply sign in at the front desk.  

Beanstack also has an app available for smartphones.  It is easy and convenient to use.

6. I'm having trouble logging in/registering.

We would be happy to help you out. Just call 540-928-2900 or email us .

7. Can I add multiple readers to my account?

Yes! We recommend families all using the same login. If you are signing up for the first time, Beanstack will ask if you would like to add another reader. If you already have an account and would like to add a reader, under the Settings tab click on Add a Reader. If you need help adding readers, please contact us.

8. Can I register all the kids at my daycare together?

Yes! The leader of a group, like a daycare, can sign up a large group of kids at one time. They also set default age and grade for all group members in order to expedite sign-up. Staff can update the ages and grades for individual students if necessary.

9. How do I change the reader I am logging for?

Click the name at the top left.

10. Can I share my child’s reader page with another caregiver?

Yes! The person sharing the reader must be their original account creator. 

To share a reader the account creator should take the following steps: 

1. Login and use the dropdown menu in the upper left corner of their dashboard to toggle to the reader the account creator wants to share 
2. Click on that reader’s name and select Edit Reader 
3. Scroll down to Share This Reader and enter the email address of the person(s) with whom they want to share the reader 
4. Click Send 
5. The person with whom the reader was shared, will receive a message that the account creator wants to share this reader. They will be prompted to add their own Beanstack account (if they do not have one), or enter a code to add this reader to an existing account

11. I made a mistake while logging activities. How do I fix it?

1. Sign-in on the Beanstack website.
2. Click on Reading Log 
3. Click on title you wish to adjust 
4. Click on Edit 

You can adjust the minutes read 

*If you have multiple reading sessions associated with one book, you can adjust those individual sessions once you click on the book. 

OR 

Click on Remove if you want to completely remove that book or a specific reading session.

In the Beanstack app:

1. Click on log 
2. Click on recent 
3. Click on title you wish to adjust 
4. Scroll down and click Reading Sessions 
5. Click on the reading session you wish to adjust 
6. Click pen icon in top right corner 
7. You can adjust the date, minutes, start and end page 
8. Click Save

12. Why am I getting so many emails?

We will limit our emails so as not to inundate you, but you may also receive e-mails from Beanstack letting you know about any changes to the website.  You may also receive e-mails if you are signed up for the personalized book recommendation feature.  

To change these settings at any time, go to the Beanstack website: 

1. Sign-in 
2. Choose the reader you wish to edit from the drop-down menu on the right 
3. Click Edit Reader 
4. Update the Personalized Recommendations and Email Notifications fields

Note: This cannot be changed on the app.

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Botetourt Fire & EMS - Volunteering

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1. Do I need prior experience to volunteer or pursue a career with Botetourt Fire & EMS?

No experience required. Our Department will provide the necessary training for you to be successful, free of charge.

2. What kind of training will I need?

As a volunteer, depending on your area of interest, we offer Firefighter and EMT training along with many other courses that support these roles.

3. What qualifications do I need to meet?

• Junior Membership - You must be 16 years of age at minimum with parental consent to be considered for Junior Membership (with limited duties per County ordinance and Department policy).
• Regular Membership - You must be 18 years of age.
• All applicants must complete a drug screening and background check before they can be approved for membership at their preferred station. We also obtain DMV records during the application process.

4. How long does the recruitment process take for volunteers?

Once your application is submitted, you should receive a response from us in less than 72 hours. We will provide you with instructions on how to complete your drug and background tests, as well as immediately forward your application to the station of your preference. It is up to the applicant to complete testing, but the Department covers the cost of the necessary tests. Drug screenings typically come back in a few days and background checks can take a few weeks. If you have completed your tests but are awaiting results, no worries! Each station has someone from their membership team who will contact you so you can be involved in the meantime.

5. What are the volunteer options?

There are a range of opportunities to serve the Botetourt community. Along with firefighters and EMT roles, we also have Junior members that are welcome at ages 16+. The qualifications are mentioned above.

Some stations also have auxiliary or support members that assist with administrative tasks, marketing, public safety education and other duties.

6. Are there ways I can help my local station without becoming a first responder?

Definitely. Each station has different needs but some of those are administrative, marketing, public safety education, and equipment or building maintenance.

7. How much time will I need to spend as a volunteer?

Each station has different requirements and call volumes but you can expect to spend anywhere from a few hours per week, to as many as you would desire to commit.

8. What does it cost to volunteer?

There is no required cost to volunteer. The Department provides the necessary training and equipment to help you succeed.

9. What are the expectations for my 1st year as a volunteer?

A first-year volunteer should expect to be involved in the Department and station’s minimum training requirements to progress towards becoming a trained and certified firefighter or Emergency Medical Technician (EMT). Participation in station activities such as emergency responses, training sessions, and meetings would also be involved. Many stations have new member orientation packets which are also worked on throughout the first year, as a means of orienting new members to systems, processes, and expectations in these very important roles.

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Cheerleading- FAQs

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1. What teams do the cheerleaders cheer for?

Cheer teams will be created using the same age divisions as tackle football. Cheer squads will cheer for the tackle football team of their respective age. The tackle football age divisions are as follows: 

• 7-8 years old
• 9-10 years old
• 11-12 years old 

2. This is my first time registering through the new CivicRec platform- where can I find step-by-step instructions?

New to CivicRec? Click here for full step-by-step instructions on how to register, receive text/email alerts & more!

3. How are teams formed and how is the league facilitated?

Teams are not separated by booster club/elementary school or age as our other sports; all areas are combined to form cheerleading teams. The teams will be combined in age with a fair number of 6–12-year-olds to support our football teams. The cheerleaders will only cheer for Tackle Football.  

4. What are the age requirements?

Participants 6-12 years of age. 

5. Where are games played?

Games are played in Botetourt County, Roanoke County, Salem, Glenvar & Franklin County

6. Where are practices held?

Practice location options will be provided by Botetourt Parks & Recreation, coaches will have the opportunity to choose their practice location among the options provided.  

7. What days are games?

Games are on some weekdays and Saturdays. 

8. Where are game schedules available?

Tackle Football Schedule can be located on the Roanoke County Parks & Recreation website, the schedule is updated frequently. To access the schedule, click here.

9. How do I become a coach?

Please click here to register to become a coach.

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Commonwealth's Attorney FAQs

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1. Does the Commonwealth’s Attorney’s Office initiate or ‘take out’ charges?

No. Criminal charges are initiated by a magistrate or by the Grand Jury after investigation by law enforcement.

2. Can charges be dropped by calling the office?

No. Our office will not drop charges based on a request over the phone. Charges taken out must be brought before the Court, usually with all the parties appearing. 

3. Do I have to come to court if I have received a subpoena?

Yes. A subpoena is a court order. Failing to appear can result in arrest and a fine or jail sentence. If you have been subpoenaed and you have questions call our office and the Victim/Witness coordinator or the attorney who is handling the case will speak with you. 

4. Does the Commonwealth's Attorney’s Office assist in civil matters?

No. Our attorneys handle criminal cases. We cannot offer assistance or advice about civil matters such as divorce, evictions, property disputes, child support/custody etc.  

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Craig Botetourt Scenic Trail

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1. Who will maintain the trail?

VDOT will continue to maintain the existing secondary roads that will be a part of the trail corridor. The maintenance and management responsibilities of the remainder of the trail have not been determined at this point. 

2. Will it be safe for trail users to be on the secondary route portions of the trail?

Pedestrian, bicycle and equestrian use is permitted along all of the proposed secondary route portions of the trail today which are considered low volume roadways. Many of these secondary routes are used today by pedestrians, cyclists and equestrians without known incident. There are similar examples in the Commonwealth including the Roanoke River Greenway and the Potomac Heritage National Scenic Trail, which include sections of both trails and secondary roads. Signage along the secondary routes will alert drivers to the possible presence of trail users on the road.

3. Who will provide emergency services and police to the trail?

Botetourt and Craig Counties provide emergency services in those jurisdictions. State and local police would continue to provide law enforcement in those areas as they do today.

4. Can I still hunt on my property if it adjoins the trail?

Hunting on private property would still be allowed. Hunters could not shoot across or from the rail corridor as is the case today. How close to the trail hunters could discharge firearms would be per local ordinances. 

5. What technically is considered a low-volume road?

The American Association of State Highway and Transportation Officials (AASHTO) considers roadways with less than 2,000 vehicles per day (vpd) to be a low volume, and roadways with less than 400 vpd to be very low volume. On the portions of the old rail line alignment that have been converted to state-maintained routes, VDOT anticipates that the trail will exist in a "share the road" scenario as is the case today.

• Route 686 (Alleghany Circle) (0.3 mile) - Craig Co., 20 vpd
• Route 608 (Mill Creek Lane) (0.4 mile) - Craig Co., 25 vpd
• Route 817 (Old Rail Road) (3.8 mile) - Botetourt Co., 43 vpd
• Route 818 (Craig Valley Drive) (4.1 mile) - Botetourt Co., 64 vpd
• Route 685 (Ballpark Road) (0.52 mile) - Botetourt County, 219 vpd

The past 3 year accident history from 4/1/2020 to 3/31/2023 along the secondary route portions of the trail are:

• Route 686 - 0 reported crashes
• Route 608 - 0 reported crashes
• Route 817 - 0 reported crashes
• Route 818 - 0 reported crashes
• Route 685 - 1 reported crash (crash involved a vehicle backing into another vehicle that was stopped in the roadway. The crash resulted in property damage only.)

6. Will property owners adjacent to the existing railbed who use it as their only access to their properties be able to continue using it?

VDOT intends to allow adjoining property owners who use the rail corridor as their only access to their properties today, based on their current use, to continue to use it. VDOT will consider a permit process to allow access to continue.

7. Will the trail be gated?

The trail will likely be gated in select locations to restrict use of unauthorized motorized vehicles. Other gates will restrict access to the general public in locations where private property owners access their property. 

8. How many cars will the trailheads hold?

This is still being evaluated and will vary from trailhead to trailhead and will also be somewhat dependent on the ultimate number of trailheads that will be provided.

9. Will the trailheads have restrooms and trash receptacles?

The counties are collectively planning to provide and maintain restrooms and trash receptacles at select trailheads.

10. Are the McKalester and Phoenix bridges along state-maintained routes suitable to carry trail users and automotive traffic?

Currently, people use the one-lane bridges along the state-maintained routes by implementing the "take your turn" method to determine who has the right of way to use the bridge at a given time. This same practice would continue. Some signage will likely be included in the project to further guide users as to how they should navigate these bridges. 

11. Will any upgrades be made to the shared secondary routes to better accommodate trail users such as signage, paving, widening or dust control?

Paving and widening of the existing secondary roads is not currently planned. Appropriate signage will be included.

12. Will people still be able to access cemeteries that are located along the trail?

Access to cemeteries will continue to be provided.

13. Will the project result in the closure of any US Forest Service roads?

No.

14. What will become of the high-water route between Oriskany and Route 612 (Scenic View Lane)?

VDOT's intent is to allow vehicles to use the old rail line south of Oriskany during flooding or high-water events.

15. Are there any identified environmental concerns?

VDOT's Salem District Environmental Office has initiated environmental reviews and coordination to obtain information about environmental resources in the project vicinity, to provide natural and historic resource agencies an opportunity to review and comment on the project during its development, and to identify opportunities for avoidance, minimization and mitigation of potential environmental impacts. The project will continue to be coordinated with appropriate federal, state, and local agencies as part of various environmental review processes. All required environmental clearances and permits will be obtained prior to commencement of construction. Strict compliance with all environmental condition and commitments resulting from regulatory approvals, and implementation of VDOT's specifications and standard best management practices will protect the environment during construction. 

16. Will the Post Office in Oriskany have to move?

No.

17. When the C&O railroad abandoned use of the old rail line, did land acquired through eminent domain revert back to the original landowners or their successors?

No.

18. Has any of the rail right of way along the project ever been sold by the Commonwealth?

No.

19. Are there any plans to condemn property via eminent domain?

The Commonwealth owns most of the land required for the trail; however, additional land and/or easements may be needed in some locations (trailheads, drainage outfalls, etc.). Typically, VDOT uses eminent domain as a last resort if VDOT and the property owner cannot come to an agreement. 

20. Will camping be allowed on the trail?

Camping within the proposed trail boundary is not anticipated.

21. Will VDOT fence the corridor to keep livestock/pets from entering the trail and to keep trail users on the trail property?

No, VDOT is not planning to fence the corridor. If desired or needed, adjacent property owners would be responsible for fencing their properties.

22. Why is the trailhead proposed in the Oriskany area?

The Oriskany area is close to the middle of the 26-mile trail corridor, making it an ideal location for people to park. Providing a parking area will allow trail users to have a designated option instead of using other public parking alternatives.

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Flag Football- FAQs

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1. What equipment is provided?

Athletes will receive a flag football jersey and flag. 

2. This is my first time registering through the new CivicRec platform- where can I find step-by-step instructions?

New to CivicRec? Click here for full step-by-step instructions on how to register, receive text/email alerts & more!

3. How are teams formed and how is the league facilitated?

Teams are not separated by booster club/elementary school or age as our other sports; all areas are combined to form teams.

4. What are the age requirements?

Participants 5-18 years of age. 

5. Where are games played?

Games are played at Greenfield and Troutville Elementary School 

6. Where are practices held?

Practice location options will be provided by Botetourt Parks & Recreation. Coaches will have the opportunity to choose their practice location among the options provided.  

7. What days are games?

Games are on Saturdays at Greenfield Elementary. Weeknight games are at Troutville Elementary.

8. Where are game schedules available?

Please click here to access Flag Football schedules.

9. How do I become a coach?

Please click here to register to become a coach.

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Gateway Crossing Zoning Overlay

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1. What is the Gateway Crossing Overlay all about?

The Exit 150 area is the "face" of Botetourt County and the entrance to the Roanoke Valley for travelers and visitors on Interstate 81. Redevelopment of the area has been challenging in part because of existing zoning requirements.  The Gateway Crossing Overlay reduces unnecessary regulations in a targeted manner to make redevelopment of the area more practical and easier.

2. What opportunities will the overlay provide?

The overlay will allow for:

• Bypassing the public hearing requirements for rezoning and some special exception permits by expanding the types of uses that are allowed in the area 
• Reducing and eliminating burdensome lot development standards (such as the impervious surface requirements, the Floor Area Ratio removal, reduction in parking, increase in by-right height, reduction in setbacks, etc.) 

3. Does the overlay create any new taxes for businesses or owners of land within the overlay?

No.

4. How many apartments are being built at the Howard Johnson site in Botetourt County?

The developer presented at the September 27, 2022 Board of Supervisors Meeting and anticipate 240 luxury, resort style apartment units will be built on the site of the current Howard Johnson location.  

5. If apartments are built in the overlay, will local schools have capacity to accept the students?

Botetourt County asked Dr. John Russ, Superintendent of Botetourt County Schools this question regarding the proposed 240 apartment units at the current Howard Johnson location.  He reviewed the application and provided the following comments:

"The major impact any new development will have on our school division is that of additional students.  This is not to imply this is a "negative" impact.  We are in the business of educating our county's children, and we welcome all students into our buildings.  Over the past several years, we have seen a minimal decline in our Average Daily Membership(ADM), which does impact our funding from the state.  Additional ADM would not be viewed as a bad thing.  If new development does impact a specific school and places that school at over-capacity, we are at a point where we could look at adjusting attendance lines to address this issue.  The location of this proposed development does not add safety or traffic concerns for any of our existing schools." - Dr. John Russ, BCPS School Superintendent 

6. Is there a public cost cost or Botetourt County budget associated with the zoning change?

No. The Overlay District applies to private property development and investments.  It is not a program for public spending improvements.

7. I own property or operate a business and I wish to continue to do so.

There is no immediate impact, as long as you continue to operate the business in the same manner. Expanding or increasing the footprint of the building may require some additional standards for pedestrian walkways.

8. I own property that is currently vacant, and I have no current plans to develop it. What does this mean for me?

The overlay does not immediately impact your property.

9. I own property and I want to develop or sell it.

Great! In most cases, the overlay will expand the options available to your property and will allow it to be developed more easily. The Overlay removes certain regulations and allows you to utilize more of your property.

10. I own property or operate a business and I want to expand my current use soon.

There is no immediate impact, as long as you continue to operate the business in the same manner. Expanding or increasing the footprint of the building may require some additional standards for pedestrian walkways. The overlay removes certain regulations and allows you to utilize more of your property.

11. What about my proffered conditions?

The overlay does not override proffered conditions. It will allow for more uses than what is currently permitted based on the underlying zoning.

12. Will I be required to add on-street parking or sidewalks if I expand my business and my site is topographically challenged?

The Zoning Administrator has the authority to waive these requirements based on certain circumstances.

13. If the overlay is not adopted, and I want to subdivide my property and create a new public street network, can I build whatever I want?

All new public streets are required to be in conformance with the 2016 Gateway Crossing Area Plan, regardless of the adoption of the overlay.  

14. Will the Overlay change existing zoning?

No, the Overlay greatly expands the allowable uses and only prohibits a select few.

15. Does the county have a shortage of properties that are zoned for B-3?

No, there are nearly 160 acres of B-3 zoned properties in Botetourt. Of these, only 37 acres are located in the overlay boundaries.

16. What if my property was previously rezoned with proffers or has an SEP with conditions?

The overlay will not override these conditions or proffers. It will allow for more uses than what is currently permitted based on the underlying zoning.

17. What if I seek a waiver in the future and the zoning administrator denies it?

Any property owner has the right to appeal the Administrator's determination to the Board of Zoning Appeals, per State Code. 

The Board of Zoning Appeals (BZA) is a five-member board appointed by the Circuit Court. The BZA hears and decides the following:

• Appeal from any decision of the zoning administrator or from any order, requirement, decision, or determination made by another administrative officer in the administration or enforcement of the zoning ordinance
• Interpretation of the Official Zoning Map where there is any uncertainty as to the location of a district boundary
• Variance from a provision of the zoning ordinance

The BZA's decision is final and appealable only to the Circuit Court. To see a listing of BZA members click here.

18. What will happen to my property values.

It is difficult to predict property values until redevelopment occurs. However, because the overlay generally makes development easier, it is unlikely to harm property values.

19. What does reduced, required setbacks mean?

Right now, buildings can't be built right up to the edge of the lot. Depending on the zoning district, there are small or larger required setbacks (literally, set-back from the lot line). The overlay reduces these setbacks even more under certain conditions to allow for more developable space per lot.

20. What will the overlay mean for business signage?

There are different types of signage. For example, we define wall signs, freestanding monument, and freestanding pole signs separately. Each type of sign has a maximum allotment of square footage (for example, freestanding monument signs have a max of 60 square feet). IN ADDITION TO THIS there are total maximum signage requirements, forcing landowners to make trade-offs on signage for their property. For example, if the total maximum sign allotment is 100 sq. ft. and you want to do a wall sign of 50 sq. ft. and a freestanding monument sign of 60 sq. ft., you exceed the total maximum cap and have to cut one of those signs down by 10 sq. ft. The overlay removes the maximum requirement, so now the owner can do both sizes UP TO THE MAXIMUM SIZE ALLOWED PER SIGN. 

21. If the overlay is not adopted, and I want to subdivide my property and create a new public street network, can I build whatever I want?

Public streets are reviewed by the Planning Commission.  Certain permits and approvals are required whether the overlay is adopted or not as required by the County's Comprehensive Plan.

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Home - FAQs

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1. How do I pay my city water bill?

Answer goes here...

2. How do I get a new trash can lid?

Answer goes here...

3. How do I apply for a job with the City?

Answer goes here...

4. My trash didn't get picked up, what should I do now?

Answer goes here...

5. How do I get a garage sale permit?

Answer goes here...

6. How can I see the agenda for an upcoming City Council or Board meeting?

Answer goes here...

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MasterFILE - FAQs

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1. How do I access MasterFILE Complete?

• Follow the link found on our Research Tools page and sign in using your library card number. If you do not know your library card number, contact the library and library staff will assist you.
• View this troubleshooting page if you have trouble logging in.

2. How do I create a My EBSCOhost account?

You don't have to create a My EBSCOhost account to use Masterfile Complete, but creating an account will allow you to save your search results and set search preferences. Just click "sign in" on the top right and follow the prompts from there.

3. What are my search options?

• Basic Search. The Basic Search Screen lets you create a search with limiters, expanders, and Boolean operators. Enter any words into the search bar to get started.
• Advanced Search. EBSCO research interfaces allow users to conduct advanced searches using a Single Find field.
• Advanced Search - Guided Style. EBSCO research interfaces allow users to conduct advanced searches using Guided-Style Find fields. Guided-Style Find fields assist you in creating a more targeted search.

To see a list of publications you can browse, select "Publications" up at the top. If you want to find a specific journal, make sure to use the lower search bar. To read the issues, you must click on the date to the right of the screen and pick an issue that way. Then you'll have a choice to read the articles in HTML (like a web page) or PDF (download).

View this tutorial on EBSCOhost to learn more.

4. Can I set preferences for my search results?

Yes. Setting Preferences allows you to control the look and feel of the Result List. The selections you make on the Preferences Screen can be saved to your personal account (My EBSCOhost) and retrieved for use at any time. Once you sign in to My EBSCOhost, your personal preferences are applied. And, if you make changes to your preferences, those changes are saved for future use.

5. Can I print articles?

Yes. To print an item in PDF Full Text format, you must use the Adobe Reader Print option.

6. Can I email articles?

Yes. If you are emailing an article that includes Linked Full Text, you must follow the links directly to the Full Text and then email it. Otherwise, only the citation and any available HTML Full Text will be sent. If you follow the links to the Full Text and it is PDF format, the PDF will be sent as an attachment to the email.

7. Can I save articles?

Yes. When you have a personal My EBSCOhost account, you have your own personal folder to collect and store information across sessions. All the items you save to your personal folder remain in your folder until you remove them. Only you can access your My EBSCOhost folder.

8. How do I cite sources obtained from MasterFILE Complete?

MasterFILE Complete will provide citations for you. Just choose the citation style you need and copy and paste the citation into your bibliography.

9. Can I view my search history?

Yes. All searches performed on the Advanced Search during your session are available from the Search History/Alerts Screen. You can combine recent searches and retrieve previous searches saved in your personal folder. View this tutorial to learn how.

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Remote Printing - FAQs

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1. How Do I Email My Print Requests to You?

Attach files or copy / paste links in an email and send the email to the branch where you want to pick up prints.

2. How Much Do Prints Cost?

• Black and White cost 10 cents per page
• Color cost 25 cents per page

Payable by cash or check

3. What Are Your Curbside Hours?

View our latest schedule on our curbside services page.

4. Can I Send or Receive a Fax?

Yes! Outgoing faxes cost $1 per page (cover page is free) and incoming faxes cost 50 cents per page.

5. How Long Will I Need to Wait Curbside for My Prints?

It depends when you arrive (busy/slow), how much you have to print and if there are any technology issues to work out. The entire process takes about 5 minutes for most print jobs, but plan on parking in a comfortable spot and waiting a little longer, just in case.

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Soccer- FAQs

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1. What equipment is provided?

Players will receive a jersey, shorts and pair of socks. Coaches will provide equipment for practice. Shin guards and cleats are strongly recommended. 

2. This is my first time registering through the new CivicRec platform- where can I find step-by-step instructions?

New to CivicRec? Click here for full step-by-step instructions on how to register, receive text/email alerts & more!

3. How are teams formed and how is the league facilitated?

Teams are separated by booster club/Elementary School or age as our other sports.

4. What are the age requirements?

Participants 5-18 years of age.

5. Where are games played?

U6 & U8 games at elementary school fields. U10 & 13 games at the Greenfield Soccer fields. U 17 & U19 played at Blue Ridge parks and throughout Roanoke County. 

6. Where are practices held?

Practice location options will be provided by Botetourt Parks & Recreation. Coaches will have the opportunity to choose their practice location among the options provided.  

7. What days are games?

Games are on Saturdays. U17 & U 19 games will be weeknights.

8. Where are game schedules available?

Please click here to access soccer schedules.

9. How do I become a coach?

Please click here to register to become a coach. 

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Social Services - FAQs

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1. Where is the Botetourt County Department of Social Services?

We are located at 220 Commons Parkway in Daleville, Virginia.

2. What are your hours of operation?

We are open Monday through Friday, from 8:00 am to 4:00 pm, unless closed in observance of a holiday.  The lobby is open Monday, Wednesday and Friday from 10 am to 3 pm, until further notice.

3. What programs are offered by the Botetourt County Department of Social Services?

We administer several different Benefits and Social Work Service programs.  

4. In which locality should I apply for benefits?

You should apply for social services programs in the locality in which you live and pay personal property taxes.

5. How do I contact my case worker?

Call our main number, (540) 591-5960, and ask to speak with your case worker or push # to reach our phone directory message to find your worker's direct extension. 

6. Who do I contact if my EBT card is lost, stolen or damaged?

Please call 1-866-281-2448 for EBT card replacement.

7. If I move from Botetourt County to another locality, will my benefits transfer?

Yes.  Please contact Botetourt County DSS and ask that your case be transferred to your current locality.

8. How do I report child abuse or neglect?

Contact the Botetourt County Department of Social Services during business hours by calling (540) 591-5960.  If the office is closed, please contact the state Hotline at 1-800-552-7096.

9. How do I report adult abuse or neglect?

Contact the Botetourt County Department of Social Services during business hours at (540) 591-5960.  If the office is closed, please contact the state Hotline at 1-888-832-3858.

10. How do I learn more about becoming a foster parent?

Contact the Botetourt County Department of Social Services by calling (540) 591-5960 and ask for information regarding our Foster Parenting Program.

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Support Us - FAQs

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1. What about returns?

Please return materials to the outdoor receptacles at each location.

2. What other services are available curbside?

The following services are available and payable by cash or check:

• Printing
  • 10 cents / page B&W
  • 25 cents / page Color
• Photocopies
  • 10 cents / page B&W
  • 25 cents / page Color
• Faxing
  • $1 per page outgoing
  • 50 cents per page incoming
  • Cover sheet free
• Scanning
  • Free with a USB drive
    
    
    
    
    

3. After I put items on hold, how long will it take for them to be ready?

As always, we can’t provide estimates due to numerous variables such as if other patrons have requested the same items and whether your branch already has the materials or if they have to be transferred from another branch. Please know we’re working as fast as we can to serve you and thank you for your patience.

4. How do I get a library card?

You can sign up online to get a temporary library card number that can be used right away. This card number is valid for one year and provides access to all of our online library resources. Apply for a library card online.

5. What is happening with library programs?

Programs are currently only being offered online. Check the online calendar for any upcoming events. Check back often for updates.

6. When will I be able to submit new meeting room reservation requests for the future?

We don’t have a set date for reopening bookings at this time.  

7. How can I get assistance regarding my account or if I need help with research?

You can call us at Phone: (540) 928-2900 during normal business hours and our staff will be happy to help you. 

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Tackle Football- FAQs

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1. What equipment is provided?

Each athlete receives a jersey, mouth guard, game pants and practice pants. In addition, each athlete is issued a helmet and shoulder pads to be used for the duration of the season. 

2. This is my first time registering through the new CivicRec platform- where can I find step-by-step instructions?

New to CivicRec? Click here for full step-by-step instructions on how to register, receive text/email alerts & more!

3. How are teams formed and how is the league facilitated?

Teams are formed by age; teams are not separated by booster club/elementary school as our other sports– all areas are combined by age. The league is facilitated by Roanoke County in which Roanoke will create game schedules. 

4. What are the age divisions?

8U (7 & 8 years) 

10U (9 & 10 years) 

12U (11 & 12 years) 

5. Are there position weight limits?

There are position weight limits, this means that players that do not meet the weight requirements will be “restricted position players”. Restricted position players may never advance the ball. Anytime a restricted position player, identified by their jersey number, comes into possession of the ball during a live play, the ball will automatically be blown dead from the spot.  Restricted position players are required to wear a jersey number from 60-69.  

6. What are the position weight limits?

8U- Position weight limit -  110 pounds (only for age 8, no weight limit for age 7) 

10U- Position weight limit - 125 pounds (only for age 10, no weight limit for age 9) 

12U- Position weight limit - 130 pounds (only for age 12, no weight limit for age 11) 

7. How are players weight determined?

Roanoke County will conduct a “weigh-in day” in which staff from Roanoke will weigh players in the upper year of an age division. If a player is not weighed by Roanoke by the weigh-in deadline, that player will automatically become a restricted position player. 

8. Where are practices held?

Practice location options will be provided by Botetourt Parks & Recreation. Coaches will have the opportunity to choose their practice location among the options provided. 

9. Where are games played?

Games are played in Botetourt County, Roanoke County, Salem, Glenvar, and Franklin County.

10. What days are games?

Games are on some weekdays and Saturdays. 

11. How do I become a coach?

Please click here to register to become a coach.

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Transportation

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1. How do I get the County to take over maintenance on my private road?

Private roads are the responsibility of private homeowners or property associations to maintain. In order for a private road to be accepted into the state maintenance system, these roads must be improved to the standards of the public highway system which can quickly become costly for many homeowners. This may include widening, paving, curb and guttering, and other improvements. 

2. Do I need a permit for a private driveway?

Yes, private driveways, both commercial and residential, require a VDOT permit.  

3. Do Botetourt road signs indicate if the road is private by sign color?

No. The private road signs are the same color as public, VDOT-maintained roads.

4. How do I get a replacement road sign?

Report a missing or damaged street name sign here.

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Van Program - FAQs

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1. Will you be waiting on me or dropping me off? How long will I need to wait?

Sometimes we can wait, other times we must leave and come back when you are ready.  We do not intend nor plan for anyone to wait very long, however, it may be difficult to predict accurate timeframes.

2. How do the drivers assist? Does anyone go in with me to the doctor or shopping?

We will assist you getting in and out of the vehicle, as well as help with any device you may use.  There is no additional fee associated with any help related to a device (such as a wheelchair). We will ensure that you are brought to the main entrance of the medical office, clinic, or store.  We will assist in the loading and unloading of your items at your residence.  

3. When will I be picked up?

Pickup times may range anywhere from a few minutes prior to your appointment to longer, depending on travel distance, weather, and schedules associated with other riders' needs.

4. How much does it cost?

If you are able to walk, and do not require the use of a wheelchair while in transit, it is $6.00.  If you require the use of a wheelchair while in transit, it is $12.00.

5. Can we stop other places?

Yes, but we ask that you please inquire beforehand when possible.  If you leave the medical facility earlier than anticipated and have a prescription for pickup, we will do our best to accommodate your pickup prior to taking you home. If time allows, we will try to accommodate any other additional requests. 

6. What if I am having a procedure done?

It depends on the type of procedure. If you must to be put to sleep or require light sedation, you will be required to have an additional person accompany you (this is most often required by the clinic).  Please keep in mind that we are unable to speak on your behalf like a family member or friend if an emergency would occur.  In addition, we are unable to guarantee that we are able to wait for you in the waiting room due to the needs of our other riders.

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Youth Athletics - Basketball

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1. Will mask be required in facilities during the season?

As guests in the Botetourt County Public School (BCPS) facilities, Parks and Recreation will adhere to all BCPS policies. Per Virginia Department of Health (VDH) and BCPS, masks will be required for all individuals ages 2 and older, regardless of vaccination status. Masks will be required to be worn by participants while not actively participating in physical activity (i.e. athletes sitting on the bench during the game.

2. How long are practices held?

Practices will be 60 minutes per session.
 

3. How many practices are there per week?

There will be a maximum of 3 practices per week prior to the start of the season and a maximum of 2 practices per week when games begin. This is subject to change based on the number of teams and available gym space.

4. How will practices be facilitated this year?

There will be two teams practicing per court. Each team will have half a court for practice.

5. Where will practices be held?

Practice locations will depend on the number of teams in each area as well as the number of site supervisors on staff. Communication will be distributed as soon as possible regarding practice locations.

6. Will teams be allowed to scrimmage during practices since there are two teams per court?

The Parks and Recreation Department will work to schedule teams from the same age groups to share a court. If coaches agree to scrimmage, scrimmages will be allowed during practice. 

7. Will parents be allowed in facilities during practice?

Parents of Instructional Coed (5 to 6 year-olds) participants will be allowed in facilities during practice. In an effort to limit staffing needs and minimize possible exposure occurrences, parents of participants Mini Coed to Seniors (7 to 18 year-olds) will not be allowed in facilities during practice.

8. Will parents and spectators be allowed in facilities during games?

Yes.

9. Where will games be played?

Games will take place at Breckenridge Elementary, Central Academy Middle School, Colonial Elementary School, Greenfield Elementary School, and Read Mountain Middle School.

10. Can parents leave the premises during practice?

Yes, we ask that if you choose to leave the premises that you return before the end of your child(s) scheduled practice. Parents who are late picking up participants will be subject to disciplinary actions.

11. Will teams get to choose uniform colors this year?

Due to worldwide manufacturing delays, uniforms had to be purchased during the first week of registration to ensure they will arrive in time for games. Each player will receive a reversible jersey and solid color shorts. The uniforms this year will be the same in color and style for all Botetourt County teams. The home team on the schedule will wear the white side of the reversible jersey and the team indicated as away will wear red.

12. Will the jersey be gender specific or unisex?

Due to the need to place orders prior to registration closing, jerseys will be unisex. If the jersey is too long under the arm, we recommend participants wear a t-shirt or tank top underneath their jersey.

13. What days will games be played this year?

Games will be played on Mondays, Wednesday, Thursdays, and Saturdays. These days are subject to change.

14. Will we be allowed to have food and/or drinks in facilities?

Food and/or drinks will not be allowed in facilities. Participants will be allowed to have a water bottle on the bench during games and at practices.

15. How do I register?

Register

16. How do I sign up to coach?

You can volunteer to coach when you register your child or visit the reservation website. 

17. How can I apply to be a Site Supervisor?

Site Supervisors are an integral part of providing recreation basketball. The season would simply not be possible without the support of our site supervisor staff members,  apply to be a site supervisor.