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1. What about returns?

Please return materials to the outdoor receptacles at each location.

2. What other services are available curbside?

The following services are available and payable by cash or check:

• Printing
  • 10 cents / page B&W
  • 25 cents / page Color
• Photocopies
  • 10 cents / page B&W
  • 25 cents / page Color
• Faxing
  • $1 per page outgoing
  • 50 cents per page incoming
  • Cover sheet free
• Scanning
  • Free with a USB drive
    
    
    
    
    

3. After I put items on hold, how long will it take for them to be ready?

As always, we can’t provide estimates due to numerous variables such as if other patrons have requested the same items and whether your branch already has the materials or if they have to be transferred from another branch. Please know we’re working as fast as we can to serve you and thank you for your patience.

4. How do I get a library card?

You can sign up online to get a temporary library card number that can be used right away. This card number is valid for one year and provides access to all of our online library resources. Apply for a library card online.

5. What is happening with library programs?

Programs are currently only being offered online. Check the online calendar for any upcoming events. Check back often for updates.

6. When will I be able to submit new meeting room reservation requests for the future?

We don’t have a set date for reopening bookings at this time.  

7. How can I get assistance regarding my account or if I need help with research?

You can call us at Phone: (540) 928-2900 during normal business hours and our staff will be happy to help you.