Prepare for the New Library Catalog

In November, Roanoke Valley Libraries will switch to a new online catalog called "Wise." We're excited about offering an improved user experience! 

What's different about Wise?

This catalog is easier to use and helps you discover new things you might like. It includes special features for your convenience, like linking to a family member's account (with permission, of course). Later on, we'll add a mobile app and offer more library communications like newsletters and reading recommendations. We think you'll love it! 

What will change during the transition (Nov 4-11)?

From November 4-11, we will "pause" our current system so we can get everything moved over to our new catalog. 

  1. You can still look up items in the current online catalog, but you won't be able to request items, edit your account info or make any changes.
  2. You can still check out items, but they won't show up in your account until everything is transferred to the new system (hopefully on November 9th). 
  3. Please keep library materials until November 11th. If you return items during the transition period, they'll be set aside and checked in after the new system is ready. Remember, there are no overdue fines, so no penalty if items are late! No materials will be due during the transition period. 

Will my current information transfer over?

All checkouts, holds, fees, and other transactional information will transfer over to the new system automatically.

The only thing that won't transfer is wishlists. If you have a wishlist, you have until December 31 to transfer the info from the old catalog to our new catalog manually. We're happy to print your list for you and help you add items to your new wishlist. It's easy to use! 

Will any libraries be closed?

The Salem Library will be closed November 4-5 for staff development and training. We'll post updates if anyone else closes! Botetourt County Libraries will be open throughout the transitions, except for the normal holiday closures. 

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WISE 3 Easy Steps

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